Last revised on March, 2013
At MentorCity, we are committed to providing our customers with exceptional products and service. As providing these products and services involve the collection, use and disclosure of some personal information about our clients, protecting their personal information is one of our highest priorities. We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.
Log Files and Cookies
The MENTORCITY website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.
Additionally, cookies are used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.
Collecting Personal Information
We will only collect information that is necessary to fulfill the following purposes;
- To verify identity;
- To identify customer preferences;
- To understand the needs of our clients;
- To open and manage accounts;
- To deliver requested products and services;
- To enroll the client in a program;
- To process payments;
- To ensure a high standard of service to our customers; and
- To meet regulatory requirements.
Registration is not required in order to use or access this website. If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.
We will obtain your consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).
Consent can be provided electronically, orally or in writing, or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and you voluntarily provide personal information for that purpose.
Consent may also be implied where your are given notice and a reasonable opportunity to opt-out of your personal information being used for mail-outs, the marketing of new services or products and you do not opt-out.
Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), you can withhold or withdraw your consent. Your decision to withhold or withdraw your consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist you in making your decision.
We may collect, use or disclose personal information without your knowledge or consent in the following limited circumstances:
- When the collection, use or disclosure of personal information is permitted or required by law;
- When the personal information is available from a public source (e.g., a telephone directory);
- When we require legal advice from a lawyer;
- For the purpose of collecting a debt;
- To protect ourselves from fraud; and
- To investigate an anticipated breach of an agreement or a contravention of law.
We will only use or disclose your personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes.
We will not use or disclose your personal information for any additional purpose unless we obtain consent to do so.
We will not sell client, customer, member lists or personal information to other parties unless we have consent to do so.
Access to Personally Identifiable Information
Links to Other Websites
We follow accepted industry standards to protect any personal information you have provided to us both on and off-line. All of our customer information is restricted and appropriately secured. However, while we take commercially reasonable measure to secure your information, please be aware that no method of storage can ever be 100% secure. Therefore as is the case with any organization - we are not in a position to guarantee the absolute security of your information.
Legal Disclaimer: Disclosure of Information
MENTORCITY reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on us.
Email address: firstname.lastname@example.orgMentorCity™
8171 Yonge Street, Suite 252
Thornhill, Ontario, L3T 2C6 Canada
Notification of Change: