"How can customer service be consistent?"

When employees sing to the same beat of the drum - service is magical. When a beat is missed - getting back into the rhythm quickly will ensure the customer experience remains intact. If an employee continuously misses the beat it can ruin the song for everyone.

"How to cope with little sleep?"

Your body needs a certain amount of sleep to function properly. When lacking sleep your productivity will decrease and it will be more difficult to maintain focus. Get a good nights sleep for a fresh start.

"How can I respond to requests more efficiently?"

Keep track of all the questions and requests that you receive. For items that are requested often - create a response template, document, video and a process for responding to these types of requests. Slightly customize the response to meet your clients needs and send it off.